Returns & Exchanges
At Soltech, we want you to be completely satisfied with your home solutions, which is why we offer a 30-day return policy for a full refund or exchange. Items must be returned in their original packaging and in like-new condition to qualify.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original boxes, ensuring all hardware and instruction manuals are included to prevent damage during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing